DrivePro® programs

  • Drive Coverage Programs

    When emergency response threatens your budget Danfoss DrivePro® Coverage programs provide the solution

    Given the rigors and challenges faced in today’s facilities, even the best performing VFDs need protection. Combining the reliability of Danfoss products with professional and effective DrivePro® service ensures maximum up-time and eliminates unplanned expenses. DrivePro® coverage programs offer the comfort of knowing Danfoss takes responsibility for supporting Danfoss products well into the future.

    • Industry’s longest coverage, up to ten years
    • 24/7 factory technical phone support
    • One call, one single point of contact
    • Certified factory and local technicians
    • Original equipment replacement parts

     

  • DrivePro® Extended Warranty Program

    DrivePro Extended Warranty (EW) extends the standard warranty up to six years. Product failures due to defects in materials or workmanship are covered, even if the parts simply wear out during normal use. Depot Repair EW covers the replacement parts and repair labor costs. Onsite EW additionally covers travel costs of repairing products onsite. Exchange Warranty (EX) covers the shipment of a replacement product to the site. EX is available for periods up to 5 years on select products.

    DrivePro® Service Contract Program

    DrivePro Service Contract (SC) begins where the warranty leaves off. SC coverage periods of 1 to 3 years are available for many Danfoss Drive products nearing the end of the standard warranty or extended warranty. Most products can be covered until they are 10 years old. Both Depot repair and Onsite versions of SC coverage are available. A performance inspection service is available to validate the eligibility for SC coverage of products with expired standard or extended warranties.

    DrivePro®-tection Extended Warranty and Service Contract Program

    A unique Danfoss offering, DrivePro-tection offers the additional comfort of coverage for many types of accidental damage. Depot repair or Onsite DrivePro-tection coverage of most products is available for the same periods as standard EW or SC. In addition to product defect and normal-wear coverage, DrivePro-tection coverage provides coverage for the following:

    • ‚‚Line anomalies – including lightning strikes
    • ‚‚Load anomalies
    • ‚‚Accidental exposure to moisture or corrosives
    • ‚‚Accidental collision or other physical damage
    Product misapplication, vandalism, natural or facility disasters, chronic problems due to the installation environment and shipping damage are not covered.

  • Drive Replacement Programs

    2% Average energy cost savings typically achieved by replacing older technology drive products

    Danfoss offers several turn-key solutions for replacing aging drives that are no longer economical to repair. Replacement of old equipment increases the reliability and effectiveness of variable speed systems by leveraging the newest drive product features. Standardizing on Danfoss Drive products improves ongoing system operation and support. Upgrading to the latest Danfoss technology also saves energy costs.

    One call and one price ensure quick replacement without additional subcontracting arrangements or expenses. Pre-engineered packages enable existing panel options and enclosures to be reused, saving replacement cost while reducing changes to the existing installation.

    DrivePro replacement programs are tailored to meet the budget and operational needs of various VFD applications.

     

  • DrivePro® Exchange: Rapid replacement of drive products

    Quick-Ship replacements are the perfect alternative to continued investment in repair and
    maintenance of older drive products. DrivePro™ Exchange supports rapid replacement of
    existing drives including:

    • ‚‚Same day shipment of most common drive and bypass panel configurations
    • ‚‚Next day, 2nd day or Ground shipment available
    • ‚‚Optional extended and enhanced warranties available
    • ‚‚Adapter parts to install replacement drives on legacy panel assemblies are available
    • ‚‚Removal of the existing drive and installation and Start-up service by local Danfoss certified Service technician is available

     

    DrivePro® SmartStep: Drive retrofit program

    SmartStep Advantages:

    • ‚‚Simplify ongoing operation and ensure long-term reliability with a single brand of drive products.
    • ‚‚Existing and replacement drive products are covered by a service contract over the entire contract period, ensuring prompt repair or retrofit in the event of a failure.
    • ‚‚Security of a retrofit and support contract through Danfoss, a company you trust.
    • ‚‚Coverage may be extended after the scheduled replacement period.
    • ‚‚Stabilize maintenance and replacement budgets for the entire length of your contract by combining costs into annual payments.
    • ‚‚Fixed payments over the course of the plan also provide a hedge against inflation.

    DrivePro™ SmartStep provides a comprehensive plan for coverage and replacement of a larger population of aging drive products. Existing products are assessed to determine the practical remaining service life and scheduled for replacement in order of priority to minimize the risk of downtime. Replacement is typically completed over a 3 to 5 year period, based on operational needs and budget. In the event of an early failure of an existing drive, the replacement is rescheduled to provide immediate system repair 

     

    SmartStep can be customized to meet a wide range of service needs. Drive replacements can be scheduled evenly over the contract period or varied to best meet system performance and annual budget needs. Removal of existing equipment and installation of replacement products can be included. Coverage can be upgraded to include travel cost, or DrivePro-tection accidental damage or both.

    DrivePro® EnLease: Drives now, pay over time

    Benefits of EnLease lease-to-own program:

    • ‚‚Low initial investment, costs spread over time.
    • ‚‚Competitive financing for replacement of aging drive products.
    • ‚‚Immediate replacement of older drive products.
    • ‚‚Available in 24, 36, 48 or 60-month terms, for a payment that fits your budget.
    • ‚‚Energy savings from new drives help offset financing costs.

     

    EnLease provides the benefits of the latest variable speed drive technology, while spreading the investment over future years. This lease-to-own program provides competitive financing for replacement of aging drive products. All products are replaced immediately while replacement costs are paid over time. Available in 24, 36, 48 or 60-month terms, EnLease makes it possible to leverage a small initial investment for a cost-effective and reliable variable speed system. Energy savings of new drives also help to offset financing costs.

    EnLease can be utilized for either replacement or retrofit projects. Installation, start-up service and drive coverage costs can all be bundled into an EnLease. The application process is quick and easy. Most organizations will qualify for EnLease.

  • Repair and support

    The expected lifecycle of an AC drive is long and contains diverse phases, each with different characteristics and requirements. From engineering and dimensioning for a new installation through procurement, delivery and installation to the long usage phase, all activities contribute to the value chain and product’s lifecycle. DrivePro® services have been designed to maximize the benefits by improving overall efficiency and profitability, and minimize the operational costs of the Danfoss AC-drive solution in any application or industry segment.

     

  • DrivePro® Workshop Repair

    Certified service personnel use original spare parts and drive expertise to repair drives. This service is intended for drives which can be shipped to the Danfoss workshop.

    Benefits:
    •Optimized costs
    •Half-year warranty for repaired/replaced components

    DrivePro® Field Repair

    Certified service personnel visit the customer location to see if a product can be repaired or needs to be replaced. Original spare parts and drive expertise are used to repair drives. This service is intended for occasions when a fast reaction time is needed or when drives cannot be shipped to the Danfoss workshop.

    Benefits:
    •Shorter downtime
    •Half-year warranty for repaired/replaced components

    DrivePro® Service Support

    This service provides access to a dedicated, local customer service representative who can provide answers on any Danfoss-Drives-related issue.

    Benefits:
    •Speeds up operations by offering a timely response to questions about Danfoss’ AC drives
    •Problems can be solved quickly

    DrivePro® Spare Parts

    Like any high-performance electrical equipment, there may be a point during a Danfoss Drives product’s lifecycle when it will need to be repaired. Original spares or spare part kits are available for fast delivery all over the world. They are divided into three categories: self-service, maintenance and repair spare parts. Self-service spare parts can be used to maintain or repair the product without any service training; maintenance and repair spare parts need a certified person to perform the service.

    Benefits:
    •Prevent excessive downtime by having correct spare parts readily available globally
    •Original Danfoss spares or spare part kits are provided in the most recent version and include the latest enhancements

    DrivePro® Start-up

    This service involves checking the product and its installation, commissioning and configuring the drives according to the process needs and performing test runs. All actions and recommendations are documented for later reference. The ultimate goal is to ensure the drive is working at its full potential from the start to ensure maximum availability.


    Benefits:
    •Maximize the lifetime and availability of the AC drives by ensuring proper installation and fine-tuning
    •Shorten the commissioning time without compromising on quality through efficient and field-proven start-up procedures tailored for Danfoss AC drives

    DrivePro® Maintenance

    Danfoss Drives designs and manufactures products of the highest quality and performance available on the market. However, if products are constantly being pushed to the limit, for example in harsh operating conditions, there are times when the strain can begin to show.

    This service protects the customer investment by ensuring the process remains at its most productive for as long as possible and keeping expensive downtime to a minimum.

    In addition to traditional reactive services, Danfoss Drives also offers preventative maintenance based on the predefined maintenance schedule or predictive maintenance based on indicators by the product.

    Benefits:
    •Maximize the uptime of processes
    •Eliminate unexpected and costly downtime

    DrivePro® Upgrade

    This service upgrades the existing product with the latest components and/or software. The first step in the upgrade service is the evaluation of the existing products and making an upgrade plan. This enables Danfoss Drives to make recommendations based on future needs with regard to software and hardware updates or even retrofitting.

    Benefits:
    •Maximize the return on investment by extending the lifetime of the drive system
    •Protect the investment by ensuring an optimal power drive system despite changing environments and requirements

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